Skip to main content
(803) 521-0807 3602 Rosewood Drive, Columbia, SC 29205
Home / Customer Service

Customer Service

Everything an existing Keisler Insurance Group client needs in one place — file a claim, request a document, update a policy, or reach your carrier directly, including after hours.

Carrier Directory

Customer service, billing and claims contacts

For after-hours or direct carrier customer service, please use the directory of contacts below.

Travelers

Personal Lines — Customer Service: 877.872.8737 Commercial Lines — Audit: 800.842.4271 Commercial Lines — Billing: 800.252.2268 Commercial Lines — Claims: 800.238.6225 Roadside Assistance: 800.238.6225

Heritage Insurance

Customer Service: 855.620.9978 Claims: 855.415.7120

United Property and Casualty

Customer Service: 800.295.8016 Claims: 888.256.3378

Main Street America

Customer Service: 877.927.5672 Claims: 877.425.2467

National Grange (NGM)

Customer Service: 877.927.5672 Claims: 877.425.2467

Progressive

Customer Service: 800.876.5581 Claims: 800.274.4499

Progressive Flood

Claims: 866.511.0793

US Assure

Claims: 800.987.3373

Assurant Flood

Customer Service: 800.423.4403 Claims: 800.654.4895

Nationwide

Claims: 800.421.3535

Johnson and Johnson

Claims: 800.487.7565

Bankers

Claims: 800.627.0000

Foremost

Billing: 800.532.4221 Customer Service: 800.527.3905 Claims: 800.527.3907

Homeowners Insurance of America

Customer Service / Claims: 866.407.9896

Safeco

Customer Service / Claims: 800.578.6701

St Johns

Customer Service: 800.748.2030 option 4 Claims: 800.748.2030 option 2

Nationwide

Customer Service: 877.669.6877 Claims: 800.421.3535 Roadside assistance: 866.854.4140

ASI Flood

Customer Service: 866.274.8765 Claims: 866.274.5677

ASI

Customer Service: 866.274.8765 Claims: 866.274.5677

Assurant Flood

Customer Service: 866.274.8765 Claims: 866.274.5677

Bankers Flood

Customer Service: 866.356.6335

Bankers

Customer Service: 800.627.0000 ext 4035

Foremost

Customer Service: 800.527.3905 Claims: 800.527.3907

Heritage

Customer Service: 855.536.2744 Claims: 855.415.7120

Homeowners of America

Main Street America/National Grange Mutual

Customer Service: 877.927.5672 Claims: 877.927.5672 Roadside Assistance: 877.425.2467

Progressive

Customer Service & Claims: 888.671.4405

Safeco / Liberty Mutual

Customer Service: o 800.295.2723 Claims: 800.225.2467 Roadside Assistance: 877.762.3101

Travelers Personal

Customer Service: 888.564.5043 Claims: 800.252.4633 Roadside Assistance: 800.252.4633

Travelers Commercial

Customer Service: 800.252.2268 Claims: 800.238.6225

US Assure / Zurich

Customer Service: 855.872.7787 Claims: 800.987.3373

Universal North America

Customer Service: 866.458.4262 Claims: 866.999.0898

Universal Property and Casualty

Customer Service: 8004259113 Claims: 800.470.0599

Ahoy

Customer Service: 855.289.2469

Geico

Customer Service: 800.207.7847 Claims: 800.841.3000 Roadside Assistance: 800.424.3426

Neptune Flood

Customer Service: 727.202.4815 Claims: 727.202.4815

Personalumbrella.com

Customer Service: 800.564.1799

Slide

Customer Service: 800.748.2030 Claims: 866.230.3758

Steadily

Customer Service: 888.966.1611
After Hours

After-hours claim reporting numbers

We can always help you file your claim during office hours. If you need to report a claim after hours, contact your carrier directly using the claim notification numbers below.

Allied Insurance

ASI

Personal: 866.274.8765 Flood: 866.511.0793

Assurant

Flood: 800.654.4895

Dairyland

First Comp

Grange Insurance

Johnson & Johnson

Main Street America

National Grange

Old Dominion

Progressive

Travelers

Personal: 800.252.4633 Commercial: 800.238.6225

UPC Insurance

Consolidation note for review

Both carrier directories from the old site now live on this one page, replacing the duplicate lists that appeared on /claims/ and /customer-service-contacts/. They are shown as two separate labelled tables on purpose: several carriers list different numbers in each source (Progressive claims is 800.274.4499 in the customer-service list and 800.925.2886 in the after-hours list; Travelers differs the same way). Please confirm with Jon Keisler which numbers are current before we merge them into a single table.

We're Here to Help

Can't find what you need?

You won't be left waiting on hold for hours or navigating through an endless maze of automated responses. Call us during office hours and you'll reach a real person who knows your policy.